Most technology guides are written for people who already understand technology. The 2026 Internet Guide starts from the opposite place: the everyday questions readers actually ask. Why is this number calling me? Is this email really from my bank? What do I do if I forget a password?
Each of the eight chapters is self-contained, so the book can be read front to back or kept on the shelf and opened when a question comes up. Chapters end with a one-page, large-print checklist designed to be photocopied or torn out and kept next to the phone or computer.
The 2026 edition reflects how phones, email, and online accounts work today, so the advice on the page matches what readers actually see on their own devices.